Software
AI
MTW IntelligenceEnterprise AI layer

MTW Intelligence is the AI layer that connects the ecosystem

One assistant answers questions across CRM, ERP, logistics, procurement and financial-crime prevention. The customer never needs to know where the data lives.

Purpose

Connect the ecosystem so every application shares the same intelligence — powered by Querlo + MTW.

AI role

One assistant reaches every domain: it answers cross-system questions and triggers action across the business.

Market context

Enterprise AI has moved from experimentation to everyday business use

AI is embedded in daily operations, yet most organizations remain in pilot stages. The next frontier: embedding intelligence directly into workflows, data and decision-making.

88%

Use AI regularly

In at least one business function.

~33%

Scaling enterprise-wide

Have begun scaling AI across the enterprise.

82%

Use Gen AI weekly

Of business leaders use generative AI at least weekly.

72%

Measure ROI

Of organizations formally measure generative AI ROI.

Sources: McKinsey Global Survey on AI; Wharton 2025 Enterprise AI Study.

The enterprise challenge

Most companies have AI tools. They do not yet have an AI operating model.

Enterprise information remains distributed across applications, documents, teams and business units. Isolated AI assistants compound fragmentation rather than resolve it.

Fragmented knowledge

Information distributed across systems, files and departments.

Disconnected AI tools

Individual assistants operate without complete business context.

Manual workflows

Employees continue moving information between applications.

Limited governance

Organizations struggle to control accuracy, access and AI deployment.

The challenge is no longer accessing AI. It is connecting AI to the way the enterprise actually operates.

Capabilities

One intelligence layer across every domain

One assistant, every system

Ask a single assistant across CRM, ERP, logistics, procurement and fraud.

Cross-domain answers

Questions resolved from wherever the data actually lives.

Automated actions

Trigger workflows and next steps directly from a conversation.

Shared intelligence for every app

Every application gets smarter from the same layer.

Explainable by design

Every answer shows the systems and signals behind it.

One intelligent experience across the enterprise

Powered by Querlo, MTW Intelligence combines conversational AI, enterprise integrations and configurable workflows to create intelligent experiences for customers, employees and business leaders. Users interact through natural conversation while the platform connects to enterprise knowledge, external systems and business processes behind the scenes.

Product solutions

Intelligence designed for real enterprise use cases

MTW Intelligence supports customer engagement, employee enablement, lead generation and knowledge access across multiple business environments.

Enterprise assistant

Faster access to organizational information and support.

Customer and lead engagement

Engages visitors and captures leads 24/7 across the sales funnel.

Employee and HR support

Helps employees find answers and complete routine requests efficiently.

Digital and virtual assistants

Personalized conversational experiences for brands and executives.

Omnichannel AI

Extends intelligent experiences across digital channels.

Ecosystem role

Every Martechware business domain becomes smarter

MTW Intelligence is the shared intelligence layer connecting every Martechware domain. One assistant coordinates actions across the entire portfolio.

MTW Grow

Which customers are most likely to convert?

MTW Operate

Which invoices require immediate attention?

MTW Flow

Where is the delayed shipment?

MTW Source

Which tenders close next month?

MTW Shield

Which transaction presents the highest risk?

One intelligence layer. Every business domain connected.

Beyond a standalone chatbot

Basic chatbot platforms answer predefined questions in one channel. MTW Intelligence becomes part of the broader enterprise environment.

Basic chatbot
MTW Intelligence
Single-purpose interaction
Enterprise-wide intelligence layer
Limited predefined answers
Conversational AI and contextual knowledge
Standalone deployment
Connected to enterprise systems via APIs
One channel
Voice, live chat and multichannel
Fixed workflows
Graphical, configurable decision flows
Engagement metrics only
Analytics, sentiment and operational insight
Department-specific
Shared across Martechware domains
Business outcomes

What changes when knowledge is connected

Faster knowledge accessLower operational frictionConsistent experiencesConnected decision-makingScalable AI adoption
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See MTW Intelligence inside one connected platform

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